Resetting Passwords

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Joined: Mon Oct 19, 2020 10:15 pm

Resetting Passwords

Post by PCRocketRobotics »

Hi Randy. Started setting up the notebook for our team. Very intuitive design. One thing that wasn't obvious to me, can the owner reset the members passwords? I can envision a few of them forgetting the password and not being able to get in, especially early on. Wasn't sure how to manage that situation if it occurred.
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Posts: 26
Joined: Tue Sep 01, 2020 5:22 pm

Re: Resetting Passwords

Post by Randy »

The website login page has a "I forgot my password" link that will send an email to the user. A link in the email will be used to reset the password. That works for regular accounts.
If you have managed accounts, the owner or coach of a team must change the passwords for those accounts through the team homepage. Find the "Access" area of the page, and click on the edit icon (pencil) beside a managed login.
Thanks for the feedback!
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